PSU services
In South Africa, PSU specializes in Revenue Management Services with a specific focus on Debtor Management based on data integrity. These services are based on combining IT and financial management skills and experience by establishing a team of people with experience from both the private and public sectors with a specific focus on revenue and debtor management aspects of municipal finance.
PSU’s Revenue Management Services are as follows:
- Revenue improvement services – this entails an analysis of the municipalities revenue generation base and identifying revenue improvement or maximization opportunities through; i) improving billing completeness and accuracy; ii) debtor data cleaning; ii) indigent identification; iii) consumption efficiency and error analysis and iv) billing process efficiency evaluation;
- Debt Management – this entail debtor analysis to identify debtors that; i) are in need of data cleaning; ii) are redundant or duplicate; iii) can be handed over to debt collectors; and iv) should be written off;
- Government debt resolution – This entails resolution of all billing errors relating to services provided to government organs and brokering the settlement of government debt;
- Utility tariff analysis – this entails the analysis of existing tariffs to evaluate whether these: i) underpin municipality’s budget; ii) are applied correctly and iii) are in compliance with existing regulatory and legislative regimes;
- Field audits – This entails customer and meter audits for updating of the billing database;
- Municipal Property Rates Act implementation – This entails assisting municipalities with the matching of the valuations roll with the billing system in line with the MPRA requirements.
PSU has developed a number of proven proprietary tools to effectively provide these services in a cost efficient manner.
PSU Project Managers have extensive training, skills and experience in municipal and public financial management as well as knowledge of municipal and utility billing systems and infrastructure. PSU has been involved with more than eighty Local Authorities and Utilities over the last 8 years.
The success of our projects is due to the proven methodology of initially focusing on the correctness and completeness of the revenue base in respect of debtor data whilst also providing specific focus on all other aspects of debtor management as it relates to various facets of municipal financial management.
